Customer Service Representative
Naewarkonsitemid
Posted yesterday · via Lever
About this role
Position Summary Bennett Heat Treating & Brazing Co., Inc. is seeking a dependable, organized, and detail-oriented Customer Service Representative to serve as a primary point of contact for customers and support daily order, shipping, warehouse, and billing processes. The position's main responsibility is answering incoming customer calls, with typical volume ranging from approximately 20 to 50 calls per day. Most inquiries concern order status. The Customer Service Representative must collect the correct information, research the order in the Visual Shop ERP system, coordinate with the warehouse when necessary, and communicate a verified update to the customer.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Naewark. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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