Customer Support Associate
Duluthonsitejunior
Posted 5 days ago · via Lever
About this role
Position Summary
The Service Operations Associate supports the delivery of client services across payroll, HRIS, tax, and operational workflows. This entry0level role assists with accurate payroll processing, responds to routine client and employee inquiries, and helps ensure smooth day0to0day service execution in alignment with department procedures. The Associate performs data entry and system updates, supports user setup tasks, assists with basic troubleshooting, and collaborates with internal teams to maintain efficient operations and a positive client experience.
Essential Duties and Responsibilities Support the service team by responding to routine client and employee inquiries with clear, timely information.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Duluth. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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