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Doordashindia111 Support

Senior TPM, Customer Support Security Strategy & Operations

Hyderabadonsitesenior$15K$17K

via Greenhouse

About this role

About the Team Our team manages and operates DoorDash's large and growing global network of support centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible…at scale. This role sits within the Global Support & Integrity Operations (GSIO) Network Strategy & Operations organization and partners closely with Security, IT, Product, Engineering, Analytics, BI, Workforce Management, Vendor Operations, Integrity Operations, and broader Operations leadership teams. As GSIO continues to scale globally, the operational and platform risk associated with fraud, access management, account compromise, insider threats, operational abuse, and AI-enabled attacks continues to increase in complexity.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hyderabad. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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