Customer Experience, Operations Manager
Mexico Cityonsitemanager$15K – $17K
via Greenhouse
About this role
About the Team
As one of DoorDash’s core Support Operations teams, Live Customer Support Operations is a highly specialized and tactical team, tasked with ensuring that when there are bumps in the last mile, there’s always someone there to help make things right.
About the Role
As a Manager on our CXI Support Team, you will lead a team of support professionals dedicated to providing best-in-class service for our partners. This role appeals to you because you’re not only a strategic leader but also an operator and problem solver. You will drive the day-to-day operations while aligning your team’s performance to meet and exceed ambitious quality, speed, and efficiency goals in an ever-growing, fast-moving environment.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Mexico City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteamssalesforce
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