Senior Manager, Customer Experience Partner Success

New Yorkonsitemanager$15K – $17K

via Greenhouse

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About this role

About the Team Customer Experience and Integrity (CXI) operates DoorDash's global support network. Partner Success (PxS) manages the partner-operated network that delivers Tier 1 support across millions of weekly contacts. Our job is to make sure every interaction is a Perfect Interaction: resolved on the first contact, accurate, fast, and within policy. We do that by setting the standards, sizing where the system is breaking, and driving partner execution and upstream defect removal in equal measure. About the Role We are looking for a Senior Manager, Partner Success to own quality, speed, and cost outcomes across our partner network.…

Read the full description on Doordashusa's site →

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Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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