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Doordashusa111 Support

Team Lead, Marketplace Quality

Tempeonsitesenior$15K$17K

via Greenhouse

About this role

About the Team DoorDash’s Marketplace Quality team is seeking an experienced leader to oversee a team of Marketplace Quality agents. The Marketplace Quality team is responsible for identifying, investigating, and mitigating negative behavior which affects overall delivery quality. The team conducts investigations, adjudications, and deep-dive analysis on a variety of quality concerns for our community, including but not limited to: contract violations, never delivered, and offline instances of fraud. The goal of the Marketplace quality team is to enforce quality standards on the platform to ensure our consumers, dashers and merchants have a high quality and safe experience. About the Role…

Read the full description on Doordashusa's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams, salesforce

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Tempe. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

goteamssalesforce

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