IT Service Engineer

Guadalajaraonsitemid

Posted 127mo ago · via Smartrecruiters

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About this role

About Importante empresa de transporte a nivel nacional. Experience: - Providing application production support in ACC. - First Level Suppot for appplications for Call Centers. - Initial troubleshooting of applications. Functions: - Give supports to Call Center, Screen Recording plataforms and Mobile apps. - The person should provide application production support in ACC. - First level support for applications for 3PCC call centers and Call Recording systems. - Initial troubleshooting of applications – does not include the code changes and defect fixes. - Should coordinate with other teams to resolve the outages. - Documentation for support and troubleshooting. - Updating knowledge database. Location: Guadalajara. We offer atractive salary + Superior benefits and relocation bonus.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Guadalajara. We weight your proximity and willingness to relocate.

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