Service Design Engineer

Role Overview The Service Design Team has the opportunity of early engagement within product development and therefore to directly impact the experience of customers regarding the effectiveness of the Dyson Service Proposition. We have a responsibility across all product categories, to include haircare, environmental and floor care products. We could directly impact on the experience of customers and their journeys when contacting Dyson in need for help. The scope of the Service Design Engineer is to ensure that early proposed and agreed Serviceability principles of product design are adhered to by controlling mechanical, electronics and software architecture requirements implementation and assembly integration throughout the milestone process up to launch and beyond.…