Planning & Operations Lead

About The Role The Planning & Operations Lead is responsible for building the operational infrastructure that enables Marketing Operations, Project Management and Resourcing teams to perform at scale. This role exists to underpin the organisation by removing inefficiencies, reducing manual administration and creating connected ways of working across project management, marketing operations, resource management, creative teams and leadership. Acting as the operational backbone of the PMO, the role will implement AI-enabled tools and workflows, connected systems, streamlined governance and data-driven reporting that allow project managers to focus on orchestrating complex projects and programmes rather than managing manual processes and administration.…