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EarnestCredit Operations

Director of Collections

San Franciscoremotedirector$178K$222K

via Greenhouse

About this role

Earnest empowers ambitious professionals to make confident financial decisions and build the life they envision. Earnies are committed to helping borrowers move forward with confidence by offering smarter borrowing options with a clearer path to taking control of their debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together. The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: Build and lead our collections strategy across personal loans and student loan refinance, with an initial focus on standing up the personal loan program. Design customer-first recovery strategies that improve performance across the full delinquency lifecycle, including pre-default.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

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