Customer Success Manager

As a Customer Success Manager at Easygenerator, you work in an international environment, partnering with global brands to help them achieve their learning and business goals. You build strong relationships with key stakeholders, develop and execute customer success plans, monitor account health, proactively address risks, and drive customer satisfaction, long-term retention, and growth. What you will be doing - Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. - Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. - Objectively assess account health scores and proactively take action to improve them.…