EASYVISTACustomer Experience Business Unit

Senior Customer Success Manager (w/m/d)

Oberurselonsitemanager

Posted 1mo ago · via Smartrecruiters

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About this role

About OTRS & EasyVista bieten gemeinsam eine führende Enterprise Service Management Plattform für internationale Kunden. Unser globales Customer Success Team begleitet Unternehmen weltweit dabei, den größtmöglichen Wert aus ihren Investitionen zu ziehen. Zur Verstärkung unseres Customer Success Teams suchen wir zum nächstmöglichen Zeitpunkt Verstärkung im High Touch Customer Success. Als Senior Customer Success Manager (w/m/d) verantwortest du dabei eine ausgewählte Gruppe von Enterprise-Kunden und bist ihr strategischer Partner über den gesamten Customer Lifecycle hinweg. Dein Fokus liegt darauf, Business Value, Adoption und Wachstum sicherzustellen und dadurch langfristige Kundenbindung zu sichern, Umsatz zu steigern und Churn zu minimieren.…

Read the full description on EASYVISTA's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: r, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Oberursel. We weight your proximity and willingness to relocate.

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Skills in this role

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