Service Delivery Manager

Birkirkaraonsitemanager$10K$21K

Posted 1w ago · via Teamtailor

About this role

Role Purpose The Service Delivery Manager is responsible for end-to-end governance, performance, audit compliance, and continuous improvement of IT service delivery within the Department, including: Helpdesk IT Support System Administration (M365 & Enterprise Applications) Infrastructure Engineering (On-Premises & Microsoft Azure) Network Engineering (Corporate & Office Networks) The role ensures services are delivered in alignment with ITIL best practices, regulatory requirements, audit expectations (ISO27001), and business priorities, while also coordinating the execution of cross-functional IT projects and initiatives. Key Responsibilities 1.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: azure, jira, teams, iso 27001

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Birkirkara. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

azurejirateamsiso 27001

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