Help Desk Analyst I (External Support)

TN-NASHVILLEonsitemid

Posted today · via Workday

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About this role

Anticipated End Date: 2026-11-30 Position Title: Help Desk Analyst I (External Support) Job Description: The Help Desk Analyst I is responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within established timeframes. Schedule: Monday-Friday 8:30am-5:30pm CT or 9:00am-6:00pm CT Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in TN-NASHVILLE. We weight your proximity and willingness to relocate.

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