Regional Manager, Customer Success
remotemanager
via Ashby
About this role
Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we’d love to hear from you!
The impact you will have:
As the Regional Manager of Customer Success for EMEA, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions.
Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams