IT Support Specialist

HartfordRemote (US)mid

Posted 6 days ago · via Recruitee

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About this role

This is a direct-hire opportunity with our client in the Hartford, CT metro area. This position is onsite Monday-Friday. Applicants must be authorized to work in the U.S. without sponsorship. Our client is seeking an IT Support Specialist to join its growing Help Desk team in Glastonbury, Connecticut. In this role, you will provide hands-on technical support to office employees, leadership, remote users, and construction project sites. You will troubleshoot hardware, software, access, endpoint, mobile-device, and Microsoft 365 issues while helping strengthen ticket documentation and IT service management practices. The ideal candidate has practical Help Desk experience, a strong customer-service mindset, and the ability to adapt as business and technology needs evolve.…

Read the full description on Emergent Software's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: jira, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

jirateams

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