ATE- Remote Service Technician Lead
WestmontRemote (US)senior
Posted 24mo ago · via Icims
About this role
Champions Do More JOB PURPOSE: The ATE – Remote Service Technician Lead provides day-to-day technical guidance and operational support to Remote Service Technicians to ensure the timely and effective delivery of vehicle diagnostic and technical support services. Serving as a primary technical resource, this role assists with complex service requests, troubleshooting, and promoting consistent service quality and productivity. This position partners closely with the Manager of Remote Service to identify operational trends, communicate technician feedback, recommend process improvements, and support overall operational effectiveness. The role also collaborates with internal teams to enhance technical processes, service capabilities, and the customer experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
