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EncoraBrazil Billable

L2 Production Support Engineer (Java, SQL, Linux)

Brazilonsitemid

via Greenhouse

About this role

Important Information Location: São Paulo Job Mode: Full-time Work Mode: In-Person Job Summary We are seeking a highly skilled and experienced Support Engineer to execute on support issues while also building out the function and automating resolution of repeat issues. In this role, you will work directly with Java, Linux, SQL. You’ll be hands-on and equally strong in communication—facilitating technical discussions, translating business needs into technical plans, and ensuring we commit secure, scalable, and high‑quality solutions. Responsibilities and Duties Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams; Serve as point of escalation for support issues from Marquee Helpdesk (L1);…

Read the full description on Encora's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, java, go, docker, ansible…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Brazil. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonjavagodockeransiblepuppetchefjenkinsmodegitgitlabteamsmavenjson

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