Encora10Brazil Non-PS Billable

Senior Salesforce - Comm Cloud Resources

Brazilonsitesenior

via Greenhouse

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About this role

Job Title: Senior Salesforce Key Skills: Salesforce, Salesforce Service Cloud, Apex, Copado Location: Brazil Mode: Remote We at Coforge are hiring Senior Salesforce with the following skill set. Key Responsibilities Design, implement, and deliver scalable Salesforce Service Cloud and Communications Cloud solutions that support customer service, digital engagement, and service operations. Configure and optimize Case Management, Omni-Channel Routing, Digital Engagement (Chat/Messaging), Knowledge, and Agent Workspace to improve customer experience and operational efficiency. Leverage Salesforce Communications Cloud capabilities, including the Industry Data Model, Enterprise Product Catalog, service processes, and customer lifecycle management, where applicable.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: soap, mode, teams, salesforce

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Brazil. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

soapmodeteamssalesforce

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