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EnergyhubCustomer Support

Seasonal Customer Programs Support Associate

Brooklynonsitejunior

via Greenhouse

About this role

Seasonal Customer Programs Associate EnergyHub is looking for a Customer Programs Support Associate to ensure the success of our utility and consumer programs. We are supporting dozens of electric utility programs and we're growing quickly! The Associate will be a key contributor during EnergyHub’s busiest times of the year when our platform is deployed by dozens of utilities to help maintain much of North America’s grid reliability. The Associate will have a unique opportunity to work closely with dozens of Grid Edge experts on a daily basis. Main Responsibilities Provide email support for our program applicants and participants Provide a 2nd and 3rd line of support to utility program staff and partner company customer support teams…

Read the full description on Energyhub's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Brooklyn. We weight your proximity and willingness to relocate.

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