Technical Support Specialist
Espooonsitemid
Posted 2w ago · via Teamtailor
About this role
About the role: We are looking for 4 Technical Support Specialist to join Enfuce. This role plays a key role in ensuring excellent customer experience by providing timely and effective 2nd line support and consultation for Enfuce’s products and services. This position is responsible for handling customer inquiries, troubleshooting issues, and ensuring that customer needs are met efficiently. The Technical Support Specialist works closely with internal teams to improve processes, enhance service quality, and contribute to customer satisfaction and loyalty.By leveraging technology, process optimisation, and a proactive approach, this role significantly contributes to improving NPS and long-term business success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, jira, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Espoo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqljirateams