Associate Service Desk Analyst - German Speaking

New Cairo Cityonsitejunior

Posted 1w ago · via Workable

About this role

Envision Employment Solutions is currently looking for a Associate Service Desk Analyst - German Speaking for one of our partners, an IT Services and IT Consulting company . THE ROLE When something stops working, you’re the first voice a user hears, and often the one who fixes it. You’ll provide first line technical support to clients around the world in German and English, handling everything from login issues to software problems over phone, email and chat. It’s a fast paced, hands on role in a 24/7 operation, with a hybrid setup and flexible shifts. If you’re fluent in German, love technology and enjoy helping people, this is a great place to build an IT career.…

Read the full description on Envision Employment Solutions's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New Cairo City. We weight your proximity and willingness to relocate.

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