Complaints Handling Analyst
El Sheikh Zayed Cityonsitemid
Posted 1mo ago · via Workable
About this role
Envision Employment Solutions is currently looking for a Complaints Handling Analyst for one of our partners, a leading Digital Bank! THE ROLE Every complaint is a customer telling the bank exactly where it fell short, and someone has to actually listen and act on it. You're the one who logs it, digs into why it happened, and coordinates with whoever needs to fix it, then puts the response in writing, clearly, fairly, and within the standard the bank and the regulator both expect. Get it wrong, and it's not just one unhappy customer, it's a CBE escalation with your name on the file.…
Read the full description on Envision Employment Solutions's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in El Sheikh Zayed City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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