Envision Employment SolutionsBanking Operations

Customer Care Manager

El Sheikh Zayed Cityonsitemanager

Posted 2w ago · via Workable

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About this role

Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank! THE ROLE You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.…

Read the full description on Envision Employment Solutions's site →

What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in El Sheikh Zayed City. We weight your proximity and willingness to relocate.

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