Epay, A Euronet Worldwide Companyepay SV

Retailer Support Team Leader

Antiguo Cuscatlanonsite

Posted 1mo ago · via Workable

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About this role

Lead, coach, and motivate the team to achieve performance targets and deliver excellent service. Conduct regular 1:1s, performance reviews, coaching sessions, and development plans to support employee growth and address performance opportunities. Foster a positive team environment by promoting accountability, teamwork, engagement, and alignment with company values. Monitor daily operations, ensuring timely resolution of CRM and Outlook requests and adherence to processes. Track team performance metrics, attendance, action plans, disciplinary actions, and employee documentation. Support onboarding and training for new hires, process transitions, and operational updates. Ensure team members have the tools, knowledge, and support needed to perform effectively.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: css

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Antiguo Cuscatlan. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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