Principal Customer Support Advocate | Eclipse
UShybridprincipal
Posted 1w ago · via Workday
About this role
Transform customer satisfaction into success! As a Customer Support Advocate, you will serve as the primary point of contact for customers enrolled in the Account Management program. You will be responsible for identifying and leveraging company-wide resources to address customer satisfaction, growth, or renewal risks and opportunities in your portfolio. We are seeking applicants with strong relationship-building skills, exceptional communication abilities, and a customer-centric mindset. What you will be doing: Manage enterprise customers across Product Line teams, focusing on their business needs, projects, and code delivery to ensure success.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, bun, rest, teams
2
Level fit
This role is principal-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlbunrestteams
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