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EpitecInformation Technology

Change Incident Manager

Detroitonsitemanager

Posted 128mo ago · via Smartrecruiters

About this role

About This position is located in Detroit MI for one of the largest healthcare companies in the State. Summary •Oversee development of ITSM-based management process and controls to ensure IT service delivery meets business objectives with high quality. •Provide a single point of contact for one or more IT Service Management process (es). Examples: Incident, Change, Problem. •Will act as Incident Manager with day-to-day responsibility for investigating and coordinating resolution actions for severity incidents. Departmental Requirements: •ITIL V3 Certified •Professional Incident Management Systems Training/Certification (ex. BMC Certified Professional, HPSM Certification, etc.) •10 Years Incident Management experience.…

Read the full description on Epitec's site →

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reqspace match rubric

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in Detroit. We weight your proximity and willingness to relocate.

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