Change Incident Manager
Detroitonsitemanager
Posted 125mo ago · via Smartrecruiters
About this role
About This position is located in Detroit MI for one of the largest healthcare companies in the State. Summary •Oversee development of ITSM-based management process and controls to ensure IT service delivery meets business objectives with high quality. •Provide a single point of contact for one or more IT Service Management process (es). Examples: Incident, Change, Problem. •Will act as Incident Manager with day-to-day responsibility for investigating and coordinating resolution actions for severity incidents. Departmental Requirements: •ITIL V3 Certified •Professional Incident Management Systems Training/Certification (ex. BMC Certified Professional, HPSM Certification, etc.) •10 Years Incident Management experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Detroit. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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