Customer Support Operations
Kuala Lumpuronsite
Posted 1w ago · via Workable
About this role
About EPOS EPOS is a leading provider of smart POS and digital payment solutions, helping merchants streamline operations, manage their businesses more efficiently, and grow through innovative technology. As our online business continues to expand, we are looking for a Customer Operations Executive to support our online sales channels and deliver an exceptional customer experience. About the Role As a Customer Operations Executive (Online Marketplace) , you will be responsible for managing day-to-day customer operations across EPOS' online stores and marketplace platforms. You will handle customer enquiries, order fulfilment coordination, after-sales support, and platform operations to ensure a seamless purchasing experience for our merchants.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Kuala Lumpur. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
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