Customer Service Representative (Dispute Resolution) - Intermediate

CRI - Herediaonsitemid

Posted yesterday · via Workday

About this role

Job Description: Customer Service and Sales Representative We are seeking a highly motivated and service-oriented individual to join our dynamic Call Center team as a Customer Service and Sales Representative. The ideal candidate possesses exceptional communication and problem-solving skills, thrives in a fast-paced environment, and is eager to learn and adapt. A successful candidate will be technologically proficient and have a strong command of the English proficiency B2+. Prior experience in sales and customer service is preferred but not required. Primary Location: CRI-Heredia Function: Function - Customer Service Schedule: Full time

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in CRI - Heredia. We weight your proximity and willingness to relocate.

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