Director, Customer Success

USA-KY-Louisvilleonsitedirector

Posted today · via Workday

About this role

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Director of Customer Success is a high-impact leadership role reporting to the VP of Customer Success. You will be responsible for leading a team of three to five (3-5) Customer Success Managers (CSMs) with a primary mission of ensuring the retention and growth of approximately 60 contracts valued at over $100M. You will serve as the strategic architect for customer health, leveraging qualitative and quantitative measures to ensure our public safety partners realize maximum value from their investments.…

Read the full description on Equifax's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams, salesforce

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in USA-KY-Louisville. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteamssalesforce

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