Gestionnaire de la réussite client / Customer Success Manager

CAN - Quebec - Remoteremotemanager

Posted today · via Workday

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About this role

Sommaire du poste Le gestionnaire de la réussite client est chargé de l’optimisation du cycle de vie de l’expérience client, de la gestion du programme de mise en œuvre après-vente et de la collaboration avec le client pour s’assurer qu’il obtient la valeur attendue des solutions d’Équifax. Il est ainsi responsable de favoriser l’adoption et la fidélisation. Vos futures tâches Favoriser de façon proactive l’adoption, l’utilisation, la rétention nette et les renouvellements en optimisant l’expérience client pour les comptes complexes. Servir de fil conducteur pour les équipes internes avec le client tout au long de son parcours.…

Read the full description on Equifax's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: r, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rteams

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