Customer Success Manager

Christchurch Office (NZ)onsitemanager

Posted 1mo ago · via Workday

About this role

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions - enhancing road safety, improving productivity, and reducing environmental impact. EROAD’s mission is to deliver intelligence you can trust, for a better world tomorrow. We’re looking for a Customer Success Manager to partner closely with our customers and ensure they achieve real, measurable value from EROAD’s solutions. About the role You’ll manage a portfolio of customers, acting as their trusted advisor and voice of the customer within EROAD. Your focus will be on driving product adoption, customer satisfaction, retention, and growth through strong relationships and data-driven insights.…

Read the full description on EROAD's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Christchurch Office (NZ). We weight your proximity and willingness to relocate.

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