Hybrid New England Business Analyst (5245)
Bostononsitemid
via Greenhouse
About this role
SMX is seeking a highly analytical Business Analyst with hands‑on production support experience and a proven ability to perform deep research, root‑cause analysis, and system investigation. This role focuses on understanding complex system behaviors, translating business rules into actionable technical requirements, and driving issue resolution across cross‑functional teams.
This position supports a Boston, MA - based customer. The role is primarily remote with occasional onsite meetings.
Essential Duties & Responsibilities
Production Support & Research Analysis
Investigate and troubleshoot complex system issues by analyzing data, system logic, and business rules.
Conduct deep‑dive research to understand current‑state processes, identify root causes, and recommend corrective actions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Boston. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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