Resident Retention Specialist
Orange County - Northonsitemid$51K – $61K
Posted today · via Workday
About this role
City Irvine State California Job Location Irvine - Operations Position Type Regular The Resident Retention Specialist is an integral member of the Sales Team, functioning as one of the primary points of contact for residents eligible to renew their lease. They are accountable for exceeding lease renewal goals, sending new leases timely and accurately, handling escalations, and providing exceptional customer service to residents, and colleagues. This role reports to the Associate Renewal Manager. The internal title for this role is Renewal Consultant. This role is 5 days onsite at our Irvine sales hub, 9AM-6PM. The days off for this role is Thursday and Friday. WHAT YOU WILL DO: Assist in a centralized sales hub by supporting the entire lease renewal process from beginning to end.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Orange County - North. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included