Customer Success Manager (Enterprise Legal)
New Yorkonsitemanager$116K – $148K
via Greenhouse
About this role
As a Customer Success Manager supporting Everlaw’s Enterprise Legal customers, you’ll partner with large U.S. law firms to help them get strong value from our software. Everlaw is an ediscovery platform used to manage documents and information in legal matters such as litigation, investigations, and arbitrations. In this customer-facing role, you’ll leverage strategic advisory skills to build trusted relationships, support onboarding and adoption, help customers improve their workflows, and advise them on how Everlaw and generative AI can support their work more effectively. You’ll also collaborate closely with teammates across Sales, User Education, Product, and Support to give customers a strong, coordinated experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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