Head of Customer Lifecycle Management (CLM) (m/f/d)
Berlinonsitedirector
via Personio
About this role
Intro Making healthy eating effortless – with plant-based, chef-crafted meals that deliver maximum nutrition, flavour, and convenience. At Every, we help people reach their health goals while protecting the planet. Our vision goes beyond quick fixes – it's about sustainable wellbeing. We’re looking for a Head of CLM (m/f/d) to own our customer lifecycle end-to-end and turn CRM from a campaign engine into the strategic driver of retention and long-term customer value. You’ll lead our CRM team, set the lifecycle strategy, and co-own one of our biggest growth bets: connecting CRM with our product’s account and AI-guidance experience to genuinely help customers build healthier habits. This is a build role.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: klaviyo, iterable, braze
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Berlin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
klaviyoiterablebraze