AI Customer Support & Operations Specialist
Tel Avivonsitemid
via Greenhouse
About this role
Are you excited about the future of AI-powered customer support? We’re looking for a highly analytical and hands-on AI Customer Support & Operations Specialist to help us transform how we support a global user base.
This role sits at the intersection of Customer Support, AI, and Product, where you’ll go beyond traditional ticket handling to actively design, optimize, and scale support workflows using AI tools. You’ll play a key role in improving customer experience, reducing operational workload, and shaping how support evolves in an AI-first environment.
Customer support is no longer just reactive—it’s becoming a core product capability powered by AI.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tel Aviv. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteams
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