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ExpressvpnData Engineering & Insights

Customer Success Data Lead

Tel Avivonsitesenior

via Greenhouse

About this role

About Kape Technologies Kape is a cybersecurity company dedicated to enhancing digital experiences through privacy and protection. With over 1,000 employees across 10 global locations—including the UK, Israel, Germany, Romania, France, the Philippines, the USA, Singapore, Hong Kong, and Cyprus—we are driven by one mission: to create a safer, more secure digital world. Job Summary As Customer Success Data Team Lead, you will lead the analytics function supporting Customer Support/Success teams at Kape. Your mission is to turn large volumes of support and customer interaction data into actionable insights that improve customer satisfaction, operational efficiency, and product feedback loops.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, tableau, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Tel Aviv. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqltableauteams

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