Service Desk Engineer - Tier 3

Englewoodonsitemid

Posted 107mo ago · via Smartrecruiters

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About this role

About IT Client Greetings from Fabergent, Kindly let me know if you are currently available in the job market Feel free to reach me on 770-702-0597 or tissaATfabergent.com Please respond with your updated profile if interested Title: Service Desk Engineer - Tier 3 Location: Englewood, CO Duration : Long Term Contract Provide third-line support to provide more in-depth technical support Based on Email or NOC trouble escalations, perform troubleshooting and issue correction for deployed CMTS in the Charter Network Troubleshoot issue and escalate to either Tier 4 or vendor Record information in tracking system 5 key products: RFGW-10, 10K, cBR8, E-6000, C4 and CASA.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Englewood. We weight your proximity and willingness to relocate.

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