NOC Specialist
Darganonsitemid
via Personio
About this role
Your mission This is an excellent opportunity supporting with one of the most exciting projects in the telecoms industry to date. You will be the first point of contact for technical support for our customers, working to find a resolution for any faults or outages. Your profile WHAT WILL YOU BE DOING? Actively supporting our installations team in FTTP deployments. Troubleshooting end user faults. Identifying faults and engaging with the relevant teams for support. Proactively managing critical alarms. Proactively manage outages, giving continuous feedback to the wider business and our customers. Own and manage tickets for incidents and faults. Working within our defined service level agreements. Assisting other teams to ensure customer fault resolution via phone.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dargan. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams