Customer Success Manager

Sydneyonsitemanager

Posted 4 days ago · via Workday

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About this role

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As a Strategic Customer Success Manager at FICO, you'll be a trusted executive partner to some of our most important customers, driving transformational outcomes and sustainable growth across a portfolio of high-value accounts. This is a senior, commercially-oriented role for someone who operates naturally at the C-suite level — someone who can connect FICO's platform capabilities to a customer's most pressing strategic priorities, and turn those connections into long-term, expanding partnerships.…

Read the full description on Fico's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, salesforce

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamssalesforce

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