Fidelity Investments Institutional Operations

Client Experience Manager

Covingtononsitemanager

Posted today · via Workday

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About this role

Fidelity will not provide immigration sponsorship for this position. Job Description: The Role The Client Experience Manager serves as the primary operational relationship manager for business partners utilizing Inbound Operations capabilities while being an internal strategic business partner that influences operations, technology, and client outcomes . This role is responsible for managing day-to-day client interactions, fostering strong partnerships, and ensuring effective communication between business partners and internal teams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Covington. We weight your proximity and willingness to relocate.

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Skills in this role

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teams

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