Principal, Full Stack Engineer - Tech Lead - Contact Center, Galway

Galwayonsiteprincipal

Posted today · via Workday

About this role

Job Description: Principal Software Engineer – Tech Lead - Contact Center Platform Engineering Are you passionate about building innovative products that transform customer experiences while leading high-performing engineering teams? We are seeking a Principal Software Engineer to join our Contact Center Platform Engineering team. In this role, you will provide technical and engineering leadership for the design, development, and delivery of enterprise-scale Workforce Management applications that power Fidelity's contact center operations, enabling associates to provide exceptional service to millions of customers across voice, chat, and digital channels.…

Read the full description on Fidelity Investments Institutional Operations's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: javascript, java, react, spring, spring boot…

2

Level fit

This role is principal-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Galway. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptjavareactspringspring bootrestwebrtcawsazurekafkaopenaiclaudegithubteams

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