Senior Specialist - Operations Processing

Block 1 DTonsitesenior

Posted today · via Workday

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About this role

Job Description: Job Title – Senior Process Specialist The Purpose of This Role Under general supervision, the associate will be responsible for accurate and timely processing of onshore customer inquiries received through Customer Service Group or online request in a multi-client environment. Associate must understand fidelity systems, learn and process financial transactions on respective client database. They should also work closely with upstream and downstream processes for the overall service to the end client / participant. The Value You Deliver Working and resolving onshore customer inquiries received through Customer Service Group or online request. Identifying the system issues and fixing the same within the defined timeliness and accuracy standards.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Block 1 DT. We weight your proximity and willingness to relocate.

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Skills in this role

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