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First FocusClient Services

Administrative Officer - IT (ConnectWise and MSP Experience) | Hybrid

Pasigonsite

Posted 1w ago · via Workable

About this role

You know that feeling when a meeting ends and everyone says, “Great discussion,” but nothing actually happens after? You’ll make sure that never happens again! The Administrative Officer (we call this role a TAM Support Officer) is the operational backbone of our Client Services team in New Zealand . You’ll work alongside our Technical Account Managers and GMs to ensure client accounts run smoothly, professionally, and without friction. That means keeping agreements tidy, quotes accurate, invoices tracked, tickets moving, dashboards current, and meetings documented properly. This is not a repetitive admin role. It’s dynamic, varied, and occasionally chaotic, like Ortigas traffic before a long weekend.…

Read the full description on First Focus's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Pasig. We weight your proximity and willingness to relocate.

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Skills in this role

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