Analyst I, Product Technical Support

Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: GENERAL DUTIES & RESPONSIBILITIES • As primary liaison, is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and management and coordination of the client loyalty process. • Responsible for client satisfaction, maintaining client communication, overall management of the relationship and client retention activities.…