Analyst Lead, Product Technical Support

US FL JAX 347onsitesenior

Posted today · via Workday

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About this role

Job Description Every day at FIS, innovators, problem solvers and changemakers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and empower our teams to make a lasting impact. If you're ready to help shape the future of fintech, unlock your next chapter with FIS. Role location: Required hybrid schedule in one of our talent centers, Jacksonville, Atlanta, Milwaukee or New York About the Role: As a Product Technical Support Analyst Lead, you will resolve complex product and technical issues, manage escalated support cases, and serve as a trusted resource for customers and internal teams. You will drive issues from initial assessment through resolution while delivering a high-quality customer experience.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in US FL JAX 347. We weight your proximity and willingness to relocate.

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