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FisProduct Technical Support Technician I
PHL MANI 2305onsite
Posted today · via Workday
About this role
Every transaction tells a story. Every innovation creates new possibilities. At FIS, we build the technology that helps businesses and communities thrive. Join us and be part of a team that embraces curiosity, values diverse perspectives and turns ideas into action. Role location: Hybrid (three days in-office, two days virtual) Shift: Night Shift, aligned with 8:00 AM to 5:00 PM Pacific Time About the role: As a Technician I, Product Technical Support , you will provide technical and customer support for our online regulatory and compliance learning solutions. You will troubleshoot user issues, respond to inquiries, document incidents, and help ensure problems are resolved in a timely manner.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in PHL MANI 2305. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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