F
FisSupervisor, Client Contact
IND HRYN 402onsite
Posted today · via Workday
About this role
• Leads a team of associates, driving performance, engagement, and continuous improvement in client servicing. • Oversees day to day operations including staffing, SLA adherence, quality monitoring, and service metrics. • Conducts root cause analysis for operational issues, implements corrective actions, and ensures process compliance. • Influences cross functional teams and stakeholders to resolve systemic issues impacting client experience. • Drives change initiatives, motivates teams through transitions, and ensures adoption of new processes, tools, or policies. • Facilitates coaching, development planning, and career growth for team members.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in IND HRYN 402. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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